Hoteliers John and Francis Brennan head to Hayden’s Hotel, Ballinasloe, Co Galway, which was taken on in 2008 by the Creaven brothers – who had no previous experience in the industry. The continuing recession has thwarted their plans for developing the business and harmed the establishment’s reputation for staging first-class wedding receptions. The commercial masterminds aim to help the owners combat a lack of experience and knock the enterprise into shape

“At Your Service” will be aired tonight, Sunday, 13 January 2013 at 8.30pm on RTÉ One. You are also watch it over the next few days on http://www.rte.ie/player/ie/